Faq

HOW LONG IS THE APPLICATION PROCESS?

The entire application process could take up to 1 months  to 4 months

WHAT ARE THE REQUIRED DOCUMENTS?

  • Copy of an identification page of your passport (The passport validity must be at least 1 year on the date of the membership registration)
  • Color ID photo (high-resolution file)
  • Completed application form of the selected membership
  • Copy of proof of relationship as Immediate Family of Core Member (in case of family application)
  • Required Documents (soft copy via email is acceptable or online submission)

WHY DOES THAILAND ELITE REQUIRE A COPY OF YOUR PASSPORT?

The copy of the identification page of your passport will be sent to the Immigration office for a due diligence check. This is to insure that you are not on the blacklist, watching-list or anything that would prevent you to obtain the Visa.

WHAT IS THAILAND ELITE VISA?

Thailand Elite visa is "Privilege Entry Visa"

1. Special renewable five year multiple entry visa

2. One year extendable length of stay

3. Stay in Thailand longer without the usual need to leave the country

* Restricted to the office at Chaengwattana, Bangkok

CAN I APPLY FOR THAILAND ELITE MEMBERSHIP REMOTELY?
You can apply for Thailand Elite membership remotely, all the process can be done via online application portal or by email.

WHICH CITIZENSHIP COUNTRIES ARE ELIGIBLE?

Most of the European, American, Asian, Oceania citizen's countries are eligible for being members of Thailand Elite. The citizens of sanctioned countries by UN may not be eligible, along with some specific countries. If you have any doubt feel free to contact us.

IS A THAILAND ELITE MEMBER REQUIRED TO DO 90-DAY REPORT?

According to Immigration Bureau of Thailand, Thailand Elite Members are still required to do a 90-Day Report if continuously staying in the country without leaving for over 90 days. The 90 days report can be done online, by mail or by visiting immigration office. A free service is available for member in Bangkok and selected provinces.

WHAT WOULD HAPPEN IF I ONLY HAVE 3 YEARS LEFT ON MY PASSPORT?

  • According to Immigration Bureau of Thailand, if the length of your current passport is not up to five-year period, the Privilege Entry Visa will be affixed in accordance with the expiration date stated on the passport. The remaining validity will be affixed on your new passport.
  • Please be informed that Thailand Elite requires at least three blank visa pages of your current passport and term of the Visa shall be granted in accordance with the validity of Membership.

WHY DO I GET ELITE VISA VALIDATED LESS THAN 5 YEARS?

That is because your passport's validity is less than 5 years. Your elite visa's validity will be the same period as the remaining of your passport's validity. For example, If your passport remains only 2 years 3 months until its expiry date, your new elite visa will not be for 5 years but it will be 2 years 3 months as same as your passport's.

Though, if you get your new Elite Visa's validity less than 5 years due to the expiration of your passport, we recommend you to contact our Member Contact Center for booking EPL Service to help you renew the Elite Visa.

IS IT SAFE TO MAKE THE PAYMENT TO THAILAND ELITE?

The payment of the membership is requested only once the application has been approved by the immigration after you have submitted your application. You will receive a confirmation email from Thailand Elite along with a letter and the information to process the payment. The payment has to be done to Thailand Privilege Card., Ltd., the state owned company who operates Thailand Elite programs. There are several accepted methods of payment including Bank Transfer, Credit card, Alipay...

CAN I STAY IN THAILAND MORE THAN 1 YEAR WITHOUT LEAVING THAILAND?
Once your Thailand Elite visa is affixed on your passport, you will have an entry stamp with states the date you can stay in Thailand, by default it's 1 year. Every time you leave Thailand and enter you will have another year until your elite visa expire. If you don't travel outside Thailand within 1 year period, you must apply for an extension of stay at your nearest immigration office before the date stated in entry stamp. Failure to do so, can result in overstay and your visa may be canceled! You can coordinate with the Member Services.

CAN I APPLY FOR THAILAND ELITE MEMBERSHIP, IF I'M HOLDING NON-IMMIGRANT (B) VISA WITH WORK PERMIT?

Elite Visa is categorized under Tourist Visa, which does not allow the holder to legally apply for a work permit to work in Thailand. The Non-Immigrant Visa must be cancelled before Privilege Entry Visa is validated.

CAN A THAILAND ELITE MEMBER OPEN A BANK ACCOUNT WITH ONLINE BANKING?

Thailand Elite Members can open a bank account in Thailand. 

Members can open Thai baht savings account and multi-currencies accounts. Criteria are defined by the bank.

Thailand Elite has setup partnership with Bangkok Bank and Kasikorn bank for fast forward bank opening; but all banks in Thailand may open you an account if you have the Elite visa and the required documents from the bank (utilities bills, ...).

HOW TO APPLY BANK ACCOUNT?

What currency can be opened?

The account can be opened in Thai Baht or Foreign Currency Deposit.


Should member book the service in advance?

The appointment should be made 3 working days in advance by call or e-mail to Customer Contact Center and advise what branch and currency that member would like to open.  


What branch can member open the account

Be informed that Foreign Currency Deposit could not be opened in every branch. Please check the available branch with Customer Contact Center.


Are there someone from Thailand Elite assist member at the bank?

Elite Personal Liason service is provided only at Bangkok Bank Silom Head Office. For other branches and Kasikorn bans, concierge services may arrange the meeting.


What are required documents?

The required documents are passport, certify letter of membership and Elite membership card. For foreign currency account larger deposit may be requested.

HOW TO APPLY THAI DRIVING LICENSE WITH THAILAND ELITE?

Thailand Elite provides driving license with EPL service at Department of Land & Transportation Chatuchak, a reservation is made with Customer Contact Center.


How long will it take to get Thai driving license?

- If member have home country driving license, the process is completed within one day.

- If member do not have home country driving license, the member is required to attend and complete training class at Department of Land & Transporation Chatuchak.  

The following are the list of required documents :

• Valid visa  

• Valid passport (at least 6 months) with the signed copies of first page, visa page, and the page with last entry stamp  

• A certified letter of address in Thailand from the applicant’s embassy, or Work Permit or House registration book with an applicant’s own name (Yellow book)  

**Its validity should not be more than 90 days old for a certified letter of address from the applicant’s embassy.

• A doctor’s certificate in Thai version from clinics or hospitals in Thailand stating that the applicant has physical and mental health free from any of the following diseases:  

1.)   LEPROSY,  

2.)   TUBERCULOSIS,  

3.)   DRUG ADDICATION,  

4.)   ALCOHOLISM and  

5.)   ELEPHANTIASIS  

**Its validity should not be more than 30 days old.

• Valid regular driver license from the applicant’s home country and the signed copies. *If it is not in English, it has to be translated to English and certified by Embassy issuing it.* (Note: A physical check, 2-hour training, drive test, and theory test will be required if one has not possessed a valid driver license from home country)  

**Translated to English doc validity should not be more than 90 days old for a certified letter of home country driving license by embassy.

• Card issuing fees: 305 THB (Car driving license), 205 THB (Motorbike driving license)

• An applicant must also prepare all original docs for applying Thai driving license.

If member would like to apply both types of driving license, please prepare two sets of documents.  

IF I'M OVERSTAYING IN THAILAND, CAN I APPLY FOR THAILAND ELITE MEMBERSHIP SO I DO NOT HAVE TO LEAVE THE COUNTRY?

You are ineligible to acquire Thailand Elite Membership and you are required to leave the country if you are overstaying on your current entry. Please see the following link for more information - http://overstay.immigration.go.th/advice.html

HOW TO REQUEST TRANSFER SERVICE?

Member advise the service date, flight details and drop off or pick up address by call or email to Customer Contact Center.


Does member need to book in advance?

The service booking should be made at least 5 hours before the service time.


There will be someone from Thailand Elite assist member at the airport?

Elite Personal Assistance will escort member from the pier upon arrival and airline check in counter upon departure until finish fast track immigration formality process.


Is there a service at both Suvarnabhumi and Don Muang Airport?

The service is now available at Suvarnabhumi Airport only.


Can member book for both domestic and international flight?

The service is entitled for only international flight.

HOW TO REQUEST ELITE PERSONAL ASSISTANT (EPA)?

Member can request EPA service upon arrival, departure and connecting flight via Customer Contact Center or email by providing us flight details including date, time and flight number.

What is Elite Personal Assistant (EPA)?
EPA is Thailand Elite staff who will assist you at the airport for your most convenience including fast track immigration formality, luggage claim or etc.

How can member know who is the EPA staff?
Our EPA staff wear golden uniform with signboard of member's name, apart from EPA staff in Chiangmai International Airport who is in other uniform. Service provide from 06.00 -24.00 hrs. only.

How many hours in advance for reservation to be made?
At least 5 hours in advance

Which Airports do Elite provide EPA Service?
Suvarnabhumi Airport, Phuket International Airport and Chiangmai International Airport

HOW TO REQUEST COMPLIMENTARY SPA TREATMENT?

Member can request the complimentary spa by calling Thailand Elite Customer Call Center or send an email to give us name of the spa, date, time, with or without other members or guests, type of massage, therapist required and the specific room required.

The policy of booking is to make an appointment with minimum of 6 hours prior to service time and minimum of 5 hours prior to service time for cancellation.

HOW TO REQUEST COMPLIMENTARY GOLF GREEN FEE?

The members can book the golf services via calling or sending the emails to us at least 1 day in advance to book the golf courses with us , anyway it's up to the venders where they have the different policies, as some places need us to book 7 or 15 days in advance which you may check with the Customer Call Center via email or telephone while booking the services.

Member should give us the detail such as the place of the golf course requested , the date , tee off times , caddy number required , booking under what name , joining another group name.

Can the members book for many months in advance?
We accept booking only 7 days in advance as per golf course policy .

Can the members come together with their guests?
Yes, the guests of our members can play with the members but they should pay for the fees to the vendors directly under their applicable rate.

How many hours does the member need to book the golf course before the tee off times?
It should be 1-7 day in advance according to golf course policy. In case of date/time require is not available. Customer Contact Center will offer the alternative for member for other option.

What types of members can use the golf courses?
They should be the member of Elite Ultimate privilege, Elite Family Premium and the Individual members(Founder member).

Who can use Alpine Golf Club?
Only the Elite Ultimate privilege and Elite Family Premium packages can use it.

WHAT IS 90 DAYS REPORT AND HOW TO SUBMIT 90 DAYS REPORT WITH THAILAND ELITE?

Member has to do 90 Days report of address every 3 months even if the member has a permanent address. The 90 Days report is the process of reporting 90 Days Notification of the Address in Thailand (in case of staying longer than 90 days).

Only new members who have applied from 2013 onwards can do the 90 day report via a drop off of their passport, and complete the TM 47 form at our office or local representative offices below :

1. Head Office Location, Bangkok
Thailand Privilege Card Co., LTD
Address: 110/2 North Sathorn Rd., Silom, Bangrak, Bangkok
Reception, Tel: 02-3534000
Call Canter, Tel: 02-3523000

2. Representative Office in Pattaya, Chonburi
N.A. Services (Thailand) CO.,LTD.
Address: 202/132 Moo 9 Nongprue, Banglamung, Chonburi 20150
Tel: 038-411-448, Fax: 038-428-579
Website: N/A
Operation Hours: Mon - Fri 09.00 - 17.00 hrs.
Main Contact Person
Khun Kanlaya Jaroenprom (Khun Aom)
Tel: 038-411-448
Fax: 038-428-579
Mobile 094-456-2495
Email: [email protected]

3. Representative Office in Phuket
Phuket Visa Law Office
Address: 12/37 Moo 1 Chaofa East Road, Thambon Chalong, Muang, Phuket 83130
Tel: 076-263-475, Fax: 076-374-563
Website: www.phuketvisa.com
Operation Hours: Mon - Fri 10.00 - 18.00 hrs.
Close: Sat - Sun and Public Holiday
Main Contact Person: Khun Nungrutai Wichaidit (Khun Beer)
Tel: 076-263-475
Fax: 076-374-563
Mobile: 093-671-0510
Email: [email protected]

4. Representative Office in Chiangmai
Star Visa Service Limited Partnership Company
Address: 419 Room 3 Wichayanon Rd., Muang, Chiangmai, 50300
Tel: 053-232-412, Fax: 053-233-342
Website: www.i-starvisa.com
Operation Hours: Mon - Fri 08.30 - 17.30 hrs. Sat 08.30 - 15.30 hrs.
(Except Sunday)
Main Contact Person:
Khun Phakhamon Panchina - Manager
Tel: 053-232-412
Fax: 053-233-342
Mobile: 081-595-1343
Email: [email protected]

The process of dropping of passport for 90-Day report are as follow:
1. Member can drop a passport with a completed TM47 form with signature at our head office on Sathorn road from 09.00 - 16.30 every Tuesday.
2. Our EPL will take the passport with TM47 form to the immigration office on Wednesday.
3. The passport can be collected at our office on any weekday from 09.00-16.30.

*Please note that the member can submit passport for 90-Day report within the period of 15 days before expiration date and 7 days after expiration date.

WHAT IS ELITE PERSONAL LIAISON (EPL) AND HOW TO REQUEST EPL?

Make a reservation at least 3 working days in advance by telephone herewith: 023523000 or email: [email protected]

Elite Personal Liaison (EPL) service is a Thailand Elite staff who assist and expedite processes concerning government department (available only in Bangkok), such as:
Stay extension
Elite Visa affix at Immigration Head Office Chaengwattana
Transfer Elite Visa from old passport to new passport at Immigration Head Office Chaengwattana
Apply for Thai Driver License at at Department of Land transportation (Chatujak) in Bangkok
Open Bank Account at Bangkok Bank Head Office Sathorn
With our assistant, the above processes shall take approximately one and half hours if all the requirements are well prepared.
Please well note that our EPL service is a first time free of charge as a complimentary to all members of Thailand Elite, then second time onwards there will be a service charged of 2,000 THB (maximum 3 hours) per usage and this service is exclude transportation.

IF MEMBER HOLDS ELITE VISA, CAN MEMBER WORK IN THAILAND?

Member can apply for Non-B visa and work permit to work in Thailand and Elite visa will continue until its expiry date. Therefore, once member get Non-B visa then they have to use their Non-B visa only as per Thai law which allow to hold only one visa. Kindly be noted that visa & 90 day report is totally separate type. Member need to check for their validity both 90 day report visa.

HOW TO GET A CERTIFICATE OF RESIDENCE?

A foreigner can request a certificate of residence in Thailand from either his/her home embassy in Thailand or Immigration Bureau. However, a foreigner must have done a 90 days report since his/her latest entry before request this document from the Immigration. If not, the Immigration will reject to issued this document. We therefore kindly suggest you to request this document from your embassy in Thailand if possible.

WHEN DO I HAVE TO DO STAY EXTENSION REPORT?

Special Entry Visa Holder (SE - Green visa sticker) : Stay extension report must be done every 90 day (as well as 90 day report).

Privilege Entry Visa Holder (Gold visa sticker) : Stay extension report must be done once a year, however, it would still require the member to complete a 90 day report in the case if the member stays in Thailand over 90 days consecutively.

The immigration will start count day 1 from the entry stamp in your passport. You can do stay extension maximum 30 days in advance. The penalty charge for overstay is THB500 per day and maximum of THB20,000.

Required documents :
- Passport which contain Elite Visa.
- TM.6
- TM.7
- 2 inches photo
- Official letter from Thailand Elite

Make a reservagtion on this matter at least 3 working days in advance by telephone herewith: 023523000 or email: [email protected]

Overstay penalty :

These rules apply to the Alien giving himself up at immigration and are as follows :
  • Overstay more than 90 Days - 1 year ban from Thailand
  • Overstay more than 1 Year - 3 year ban from Thailand
  • Overstay more than 3 Years - 5 year ban from Thailand
  • Overstay more than 5 Years - 10 year ban from Thailand

Arrested & Found To Be On Overstay- Apprehended
  • Overstay less tha 1 Year - 5 year ban from Thailand
  • Overstay more than 1 Year - 10 year ban from Thailand

WHAT IS TM 30 ALL ABOUT?
The TM.30 ( Notification from House-Master, Owner or the Possessor of the Residence where alien has stayed ) and its underlying laws are about the obligation of a landlord (or house master, possessor, manager) to report the stay of a foreigner (non-Thai national) in his/her property. All foreigners staying in Thailand and their hosts should be very well aware of this.

The laws with regard to the TM.30 and the obligation to report a foreigner's stay have been in place for some time (since 1979), but the government has started to enforce it more strictly lately, and changed some of the procedures with regards to your 90-days reporting and extension of visa.

WHAT IS THE PURPOSE OF THE tm30 REGULATION?
Basically, with the TM030 form, the government aims to know exactly where each foreigner is staying all the time. Every host, no matter Thai or foreigner, has the obligation to report the stay of a foreigner within 24 hours

This may seem a scary idea to those appreciating their privacy, cumbersome to those providing accommodation, and perhaps even crazy in the eyes of frequent travelers, but we've got to live with it because the law is in place and Immigration is enforcing it more and more. The TM30 measures are one of many of the current government that are all aimed at better monitoring and controlling what happens in this country. The government wants to make it difficult for foreigners to stay under the radar especially who Immigration sees as bad guys, foreigners who overstay and terrorists.

WHO SHOULD ACT AND OBTAIN TM30?
Officially and practically, the responsibility to report the stay of a foreigner rests with the host: the landlord of a property, the hotel or the service apartment. Untimely reporting of a foreigner can be penalized with THB 1,600 per person (normally the penalty does not exceed that amount, even if your landlord reports months too late).

However, if you are the guest or tenant, you can't ignore TM30 either: many foreigners report that they need it when going to the Immigration office for a service, such as the 90-day reporting and sometimes even for visa extensions. It still depends on the officer in charge that you're facing, but at such moment that you may find out that your landlord did not report your stay and you will have to explain where you stayed all that time. There is also a risk that you as a tenant (or guest) may be fined instead of the landlord.

In some cases, Immigration enforces strictly and demands the return slip of the TM.30 form, in other cases they allow foreigners just to tell them their address and when it's in the system it's okay.

HOW TO REPORT tm30?
As a foreigner staying in Thailand, you should prepare:
(a) a copy of your passport (photo page)
(b) a copy of the visa page in your passport and
(c) a copy of the departure card (or write down the number on the copy of your passport)

The landlord should prepare:
(a) a copy of the title deed of the property
(b) a copy of the rental contract

In case the landlord has outsources this matter to a property manager, a letter is needed giving authority to this property manager to report TM30 on behalf of landlord with stamps from the tax office on this letter.

Then, your landlord or property manager should report in either of these ways:
Most common and most official is to go to the Immigration Office and fill out the TM030 form there.
(You have to go to the nearest Immigration Office and if there isn't one, you have to report to the Police Office.)
In theory, the landlord can also register online on https://extranet.immigration.go.th/, but this online system is often not accessible (nor are safety standards of the site 100% update). Recently, Immigration closed this possibility to report, because people did not include the right attachments.

What do the house-master/owner or possessor of the residence has to do if the alien granted temporary stay in Thailand has stayed in his/her house/residence?
He/She (The owner of the residence) must notify (by the Form TM.30) to the competent official of the Immigration Office located in the same area of that house/residence within 24 hours from the time of arrival of the alien.